LMS Dashboard Feature - User Flow Documentation
Overview
The LMS Dashboard provides comprehensive analytics and reporting capabilities for administrators to monitor learning progress, course completion rates, and learner performance across the organization. The dashboard includes powerful custom group functionality that enables flexible reporting based on organizational hierarchies, departments, locations, or any custom segmentation.
Table of Contents
- Feature Overview
- Dashboard Navigation
- Custom Groups Management
- Dashboard Analytics
- Report Generation
- Data Filtering
1. Feature Overview
What is LMS Dashboard?
The LMS Dashboard is a centralized analytics platform that allows organizations to:
- Track real-time learning metrics and KPIs
- Monitor course completion rates and learner engagement
- Analyze quiz performance and knowledge gaps
- Create custom groups for targeted reporting
- Generate detailed reports for stakeholders
- Export data for further analysis
Key Benefits
- Real-time Insights: Monitor learning activities as they happen
- Custom Segmentation: Create groups based on any criteria for targeted analysis
- Comprehensive Reporting: Generate detailed reports with multiple visualization options
- Data-driven Decisions: Identify trends and make informed training decisions
- Scalable Analytics: Handle data from small teams to enterprise-level organizations
2. Dashboard Navigation
Accessing the Dashboard
Navigate to the LMS Dashboard through the main navigation menu or directly at the dashboard URL. Upon entering, you’ll see the main dashboard interface with multiple sections and navigation options.

The dashboard interface includes:
- Top Navigation Bar: Quick access to different dashboard sections
- Filter Panel: Apply date ranges, groups, and other filters
- Metric Cards: Key performance indicators at a glance
- Visualization Area: Charts, graphs, and detailed data tables
Dashboard Sections
- Overview Dashboard: High-level metrics and trends
- Course Analytics: Detailed course performance data
- Learner Analytics: Individual and group learner progress
- Quiz Analytics: Assessment results and knowledge gaps
- Custom Groups: Manage and analyze custom learner segments
- User Groups: manage groups of learners to easily track, and analyze their learning progress.
- Reports: Generate and download detailed reports
3. Custom Groups Management
Understanding Custom Groups
Custom Groups are flexible learner segments that enable targeted reporting and analysis beyond standard organizational hierarchies. They provide:
- Flexible Segmentation: Group learners by any criteria
- Dynamic Membership: Add/remove user groups as needed
- Cross-functional Analysis: Compare performance across different segments

Creating Custom Groups
Step 1: Access Custom Groups
Navigate to the Custom Groups section from the Navigation menu under “User Management”.

Step 2: Create New Group
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Click “Create New Custom Group” button

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Enter group details:
- Group Name: Descriptive name for the group
- Description: Purpose and criteria for the group
- Member Group: Add user groups

Group-based Reporting
Custom groups enable powerful reporting capabilities:
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Comparative Analysis:
- Compare performance between groups
- Benchmark against organizational averages
- Track improvement over time
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Targeted Insights:
- Focus on specific learner segments
- Identify group-specific training needs
- Monitor intervention effectiveness

4. Dashboard Analytics
Overview Metrics
The main dashboard displays key performance indicators:
Active Learners
- Total active learners in selected period
- Percentage change from previous period
- Breakdown by engagement level
Course Metrics
- Total courses available
- Average completion rate
- Popular courses ranking
- Recently added courses
Completion Statistics
- Overall completion rate
- On-track vs. overdue learners
- Completion trends over time

Course Analytics
Detailed course performance analysis includes:
Course Performance Grid
- Course name and details
- Enrollment numbers
- Completion rates
- Average scores
- Time to completion
Trend Analysis
- Enrollment trends
- Completion rate changes
- Score distribution
- Engagement patterns

Learner Progress
Monitor individual and group learner progress:
Progress Tracking
- Individual learner dashboards
- Course progression status
- Quiz scores and attempts
- Time spent learning
Engagement Metrics
- Last active date
- Learning streaks
- Participation in discussions
- Resource downloads
Quiz Performance
Comprehensive quiz analytics showing:
Performance Metrics
- Pass/fail rates
- Score distribution
- Question-level analysis
- Common incorrect answers
Knowledge Gap Analysis
- Topics requiring reinforcement
- Question difficulty ratings
- Learner performance patterns
5. Report Generation
Available Report Types
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Executive Summary:
- High-level KPIs
- Trend analysis
-
Detailed Progress Report:
- Learner-by-learner breakdown
- Course completion details
- Quiz performance data
- Time investment analysis
-
Custom Group Reports:
- Group-specific metrics
- Comparative analysis
- Member performance details
- Group trends over time
Report Configuration
Generate & Export
- Preview report through view details.
- Export formats:
- PDF for presentations
- Excel for data analysis
- CSV for system integration

6. Data Filtering
Advanced Filtering
The dashboard provides comprehensive filtering options:
Time-based Filters
- Predefined periods (Last 7/30/90 days)
- Custom date ranges
Group-based Filters
- User groups
- Custom groups
- Multiple group selection
Course/Lesson Filters
- Course & lesson categories
- Completion status
- Assignment type

Conclusion
The LMS Dashboard with Custom Groups functionality provides organizations with powerful tools to monitor, analyze, and optimize their learning programs. By leveraging custom groups, administrators can:
- Gain Deeper Insights: Analyze specific learner segments for targeted improvements
- Improve Learning Outcomes: Identify and address knowledge gaps quickly
- Demonstrate ROI: Track and report on training effectiveness
- Scale Efficiently: Manage large learner populations with automated grouping
- Make Data-driven Decisions: Use comprehensive analytics to guide training strategy
Whether managing a small team or an enterprise-wide learning initiative, the LMS Dashboard provides the flexibility and depth needed to ensure successful learning outcomes.